Journal of Social and Policy Issues

Effectiveness of Gender Policy in Indonesia: A Review of the Achievement of Sustainable Development Goals (SDG’s)

2025-03-06T15:48:27+00:00

This study aims to analyze the effectiveness of public policies in addressing gender issues as part of efforts to achieve the Sustainable Development Goals (SDG's) in Indonesia. The research method used is a descriptive qualitative approach based on a literature review. Research data were obtained from monitoring policy implementation supported by statistical data, which were analyzed using the VOSviewer application. The results of the study indicate that although the government has taken various positive steps in formulating and implementing gender policies, there are still significant challenges in translating these policies into fundamental changes in society. These obstacles include patriarchal cultural norms, lack of understanding of officials and the community regarding gender policies, and limited active participation of the community, especially women. This study confirms that active community participation and increasing women's social awareness are important factors that determine the sustainability and success of gender policy implementation. The conclusion of this study emphasizes the need for continuous improvement steps in public policy to address gender-based issues more effectively. Improving monitoring and evaluation mechanisms on an ongoing basis, as well as active involvement from all levels of society, including the government, non-governmental organizations, and local communities, are considered very important in realizing the vision of gender equality and achieving the SDG's in Indonesia. Thus, this study makes an essential contribution to deepening the understanding of gender policy dynamics in the context of sustainable development and offers strategic recommendations for strengthening future policies.

Adoption of Mobile Paspor (M-Paspor) Innovation in Island Communities: A Unified Theory of Acceptance and Use of Technology Approach (Study at The Immigration Office Class II TPI Tanjung Balai Karimun)

2025-06-25T07:19:44+00:00

Community adoption of public service innovations is an important element in determining the success of the implementation of these innovations. This study aims to analyze the factors that influence community adoption of M-Paspor. The author uses the UTAUT model to identify aspects of M-Paspor adoption by using the variables of performance expectancy, effort expectancy, social influence, and facilitating conditions to see people's desire to adopt M-Paspor in the passport service process at the Tanjung Balai Karimun Immigration Office. This research is associative research with a quantitative approach. Partial Least Square-Structural Equation Modeling (PLS-SEM) analysis and SmartPLS 4.1.0.2 applications were used to analyze the research data. The results showed that performance expectancy, social influence, and facilitating conditions have a positive and significant effect on behavioral intentions to adopt M-Paspor. Meanwhile, effort expectancy have no effect on behavioral intentions to adopt M-Passports. The conclusion is that the intention, willingness, and desire of the people of Karimun Regency to adopt M-Paspor are influenced by three factors, namely the perceived benefits and added value of using M-Paspor, encouragement and advice from the social environment regarding the use of M-Paspor, and the availability of facilities that support the use of M-Paspor.

The Strategic Contribution of Community Empowerment Institutions in Formulating Participatory Inclusive and Responsive Development Policies

2025-07-19T03:01:30+00:00

Participatory, inclusive, and responsive development policies are essential principles in achieving democratic governance that reflects the actual needs of the community. However, efforts to implement such policies often face challenges at the local planning level. This study aims to analyze the strategic contribution of Community Empowerment Institutions (LPM) in the formulation of development policies through the mechanism of development planning deliberations in Molosifat U Village, Sipatana District, Gorontalo City. A descriptive qualitative approach was employed, using observation, interviews, and documentation as data collection techniques. The findings indicate that LPM plays a role as a facilitator, mediator, and motivator in encouraging community participation. Nevertheless, its contribution remains suboptimal due to low public involvement, limited evaluative capacity in assessing development proposals, and the influence of particular interests in the policy formulation process. On the other hand, advances in information technology serve as a supporting factor in enhancing participation and transparency. The study concludes that strengthening institutional capacity and increasing citizen engagement are crucial for enabling LPM to perform its strategic role more effectively in realizing participatory, inclusive, and responsive development policies.

Quality of Intermodal Public Transportation Services as a Tool of Economic Efficiency in East Lombok Regency

2025-05-19T05:32:19+00:00

Public transportation supports community mobility and drives economic growth, especially in tourist areas like the East Lombok Regency. This study discusses how the quality of intermodal public transportation services contributes to economic efficiency in the area. Using a descriptive quantitative approach, this study collected data from 109 respondents who used DAMRI intermodal public transportation through a Likert scale-based survey and analyzed using the Weigh Means Score (WMS) method. The study results showed that intermodal public transportation services in East Lombok Regency were rated "Good," with an average score 3.83. The most appreciated aspect was officers' concern for vulnerable group passengers, such as the elderly and disabled, with a score of 3.97. However, several things still need to be improved, especially in integration between modes of transportation. Public transportation also been shown to positively impact the local economy, especially in supporting the tourism sector and creating business opportunities for the surrounding community. This study provides recommendations for local governments to continue to strive to improve infrastructure and transportation systems to make more efficient and affordable services for the community and tourists. The findings serve as a strategic reference for local governments to design more inclusive and economically beneficial public transportation systems.

Public Complaint Management in Traffic Accident Compensation: Evaluating the Organizational Capacity of PT. Jasa Raharja North Sumatra

2025-03-06T14:43:28+00:00

The increasing number of traffic accidents in Indonesia demands effective management of public complaints, particularly in the provision of compensation by PT. Jasa Raharja. This study aims to evaluate the organizational capacity of PT. Jasa Raharja North Sumatra Branch in handling such complaints. Employing a descriptive qualitative approach, data were collected through interviews, field observations, and document analysis involving compensation staff, administrative officials, and accident claimants. Findings indicate that limited human resource capacity—especially in the areas of socialization and public communication—has significantly hindered the effectiveness and timeliness of claim resolution. The shortage of personnel has led to inadequate outreach, long processing times, and a lack of clarity in procedures, which contributes to public confusion and dissatisfaction. Additionally, the absence of proper information infrastructure, such as clear signage and accessible guidelines, further complicates the complaint process. Although the institution fulfills compensation obligations according to regulations, insufficient public understanding regarding the basis of payment calculations has created perceptions of unfairness. This study concludes that strengthening human resources, improving service infrastructure, and developing a more transparent and structured complaint management system are crucial to enhancing public trust and service efficiency. Future research is recommended to include broader regional comparisons and quantitative assessments to support continuous improvement.

Institutional Collaboration in the Governance and Development of Mangrove Forest Ecotourism in Langsa City, Aceh

2025-03-03T14:55:11+00:00

The development of mangrove forest tourism in Langsa City requires cooperation from various stakeholders. The phenomenon of tourist destinations in the era of globalization continues to grow and advance, giving rise to creative and innovative ideas that make these tourist attractions unique and attractive to visitors. This study investigates the cooperative initiatives in the management and promotion of mangrove forest ecotourism in Langsa City, Aceh. This study seeks to clarify how stakeholder collaboration might promote the growth and improvement of mangrove forest ecotourism. The collaboration among institutions is the principal strength in the progression of ecotourism, where support from all stakeholders is essential for the development process to proceed as expected. This study utilizes a qualitative technique, including data collection methods like observation, in-depth interviews, and documentation. The research findings indicate that collaboration among various stakeholders, including the mangrove forest manager PT. PEKOLA (a regional enterprise), the local government (particularly the Youth, Sports, and Tourism Office), universities, customary institutions (such as village heads and the Aceh Customary Council), and banking, has been successfully established. Each stakeholder is essential in the governance and development of mangrove ecotourism, whether as policymakers, implementers, or advocates for mangrove forest conservation.

Inclusive Democracy in Practice: Fulfilling the Political Rights of Persons with Disabilities in the Malang City Election

2025-08-20T08:33:31+00:00

This research analyzes the efforts to fulfill the political rights of persons with disabilities in the Malang City election. Persons with disabilities, who may face physical, intellectual, or mental limitations, often encounter barriers in exercising their political rights, even though they are entitled to equal participation in democratic processes. The study aims to evaluate how election stakeholders in Malang City ensure inclusivity in political participation for this marginalized group. Using a qualitative descriptive approach, data were collected through observation, interviews, and documentation, and analyzed with the interactive model of Miles and Huberman. The findings reveal that the General Election Commission (KPU) of Malang City has implemented several measures to strengthen participation. First, policies were designed and implemented in accordance with existing regulations to guarantee accessibility. Second, socialization activities were conducted to inform persons with disabilities about election procedures, schedules, and mechanisms. Third, the Election Supervisory Body (Bawaslu) provided oversight to ensure compliance and prevent discriminatory practices. Finally, the Malang Inclusion Forum facilitated regular hearings with the KPU every three months to address specific needs and challenges. In conclusion, the combined efforts of policy implementation, targeted socialization, supervision, and stakeholder collaboration have significantly contributed to the fulfillment of political rights for persons with disabilities in Malang City elections, though continuous improvement is still required to ensure full inclusivity.