Journal of Social and Policy Issues

The Existence of Single Candidates in the 2024 Regional Elections in Maros Regency

Nurfadilah Nasiruddin — 2025-09-13

The purpose of this study is to analyze the existence of a Single Candidate in the 2024 Regional Head Election in Maros Regency. This study uses a qualitative method with a deductive approach. The research technique is the observation method, namely conducting reflexivity and triangulation and conducting interviews with several agencies such as the Election Supervisory Agency, academics, youth leaders, community organizations and the general public. As well as other sources, namely documents from existing regulations, internet documents and trusted journals. The research was conducted in August - October 2024. The results of the study show that the regional elections will be followed by a Single candidate who is the incumbent, namely the Regent candidate. Initially paired with his partner in the previous period, but because he did not meet the requirements (TMS), there must be a process of replacing the partner in the registration stage. The existence of a Single candidate in the regional elections is also influenced by several things, namely, first, the strength of the Maros Regent candidate who is the incumbent and has social capital and symbolic capital and the strength of support from political parties which is fully held by the Single candidate pair, namely Chaidir Syam-Muetazim. So the pair must advance in the regional head elections against an empty box.

Evaluation of the Impact of the Thrifting Ban Policy at Gedebage Market Bandung City

Diva Septiansyah Albari — 2025-09-14

The issue of used clothing, or trifling, has become a significant concern for the government and the wider public today, both in social and print media. This study analyzes the impact of the policy banning the sale of used clothing at Gedebage Market, Bandung, which was implemented to protect the local textile industry and reduce textile waste. Using a descriptive qualitative approach with data collection techniques such as interviews and documentation studies, the findings of this study found that the policy banning the trifling trade had a significant impact on various aspects of life. Economically, traders experienced a decrease in income and some were forced to close their businesses. Socially, people lost access to affordable clothing and resistance emerged. From a political perspective, there was debate about the fairness of the policy and the lack of public involvement in its formulation, which directly impacted traders. Meanwhile, from an environmental perspective, this policy is considered to have positive potential in reducing textile waste, although it still requires further policy support such as the provision of facilities. This study recommends various participatory and inclusive policy evaluations in the implementation of policies related to the ban on trifling in the Cimol Gedebage market in Bandung City, by considering several aspects of balance, including the economic interests of the community and environmental sustainability that encourage efforts not to marginalize traders who sell used clothes in the Cimol Gedebage market in Bandung City.

The Capacity of the Regional Disaster Management Agency of Muaro Jambi Regency in the Prevention and Control of Forest and Land Fires in 2024

Puspa Desinta — 2025-09-14

This study aims to analyse the capabilities of the Muaro Jambi Regional Disaster Management Agency (BPBD) and the efforts made to combat forest and land fires. Forest and land fires caused by natural and human factors cause environmental damage and result in ecological, economic, and socio-cultural losses. To effectively prevent and control such incidents, the Muaro Jambi BPBD must have strong institutional capabilities. This study uses a qualitative descriptive approach, with data collected through in-depth interviews and document analysis. Using the Kusumasari Capacity Framework, this study evaluates key indicators such as institutional structure, human resources, policy implementation, financial capacity, technical aspects, and leadership. The findings show that the Muaro Jambi BPBD has demonstrated commendable performance in fire prevention and control. However, several challenges remain, including inadequate infrastructure, limited human resources, and budget constraints, which hamper the agency's ability to operate optimally. In addition, public awareness of fire prevention remains uneven, and land clearing by burning is a major cause of fires, along with weather factors. To improve its capabilities, the Muaro Jambi Regional Disaster Management Agency has focused on strengthening cross-sector collaboration, increasing human resource capacity, and utilising technology to support more effective fire prevention and control strategies.

The Role of The Sleman SAR Response Unit in the Implementation of Search and Rescue Operations in Sleman Regency

Dhedi Prasetya — 2025-09-14

This study analyzes the operational role of the Sleman SAR Standby Unit (USS Sleman) in conducting search and rescue (SAR) operations and identifies the supporting and inhibiting factors that affect its effectiveness within the local disaster management system. Using a qualitative descriptive approach, data were collected through semi-structured interviews and document analysis. Bruce J. Biddle’s (1986) role theory is applied as the analytical framework, focusing on five components: expectations, norms, performance, evaluation, and sanctions, with additional consideration of contextual factors such as regulatory frameworks, disaster risk characteristics, and organizational capacity. The findings show that USS Sleman performs under well-defined institutional expectations and established national SOPs, reinforced by informal team norms such as discipline and trust. As a first responder and initial field coordinator, the unit plays a vital role in early-stage SAR operations and stakeholder coordination. Despite its generally effective performance, the unit faces several challenges, including limited specialized equipment, logistical constraints, and coordination gaps among agencies. This study contributes to the disaster management literature by offering a role-based operational analysis of a local SAR unit, a topic rarely explored in previous research. It underscores the importance of enhancing institutional capacity, improving inter-agency collaboration, and adapting policies to increase SAR responsiveness and strengthen community resilience in high-risk areas.

Optimizing Waste Banks for Effective Implementation of Waste Management Policy in Sungailiat City

Darol Arkum — 2025-09-14

According to data from the National Waste Management Information System (SIPSN), Indonesia’s waste generation increases annually in line with population growth, with projections reaching 70.8 million tons by 2025. Waste management has therefore become a critical issue, as inadequate handling may generate significant negative impacts on both the environment and society. Previous studies indicate that the operation of Waste Banks in Sungailiat City remains suboptimal, even though these institutions play a crucial role in the success of municipal waste management. This study emphasizes the urgency of strengthening the role of Waste Banks within the formal waste management system as a strategy to optimize policy implementation. The research aims to examine how the implementation of waste management policies can be optimized through the empowerment of Waste Banks in Sungailiat City. A descriptive method with a quasi-qualitative approach was employed, using data collection techniques such as in-depth interviews, focus group discussions (FGDs), observation, documentation, and secondary data analysis of local waste management regulations. Policy implementation theory (communication, resources, bureaucracy, and disposition) was used as an analytical framework and compared against the empirical realities of Waste Bank practices in Sungailiat. The findings reveal that human resource capacity building, funding diversification, network strengthening, supportive policies with incentives, and technology utilization are key drivers for ensuring the sustainability and advancement of Waste Banks.

Stages of E-Ticketing Public Service Policy at the North Musi Rawas Police Department

Trecy Austin — 2025-09-14

This research aims to analyze the e-ticketing policy cycle implemented by the North Musi Rawas Resort Police. From planning, drafting, and approval to the implementation of electronic public services. Exploring the supporting and hindering factors in the implementation of electronic public service policies within the North Musi Rawas Police Department. Providing strategic recommendations for optimizing policies and implementation stages of electronic public services in the future. This research is motivated by various problems encountered in the implementation of e-ticketing. Using the policy cycle theory of Hupe and Hill and qualitative methods, data was collected thru interviews, observations, and documentation. The research results show that there are still people who have a poor understanding of the e-ticketing policy, namely the Suku Anak Dalam community. This presents a unique challenge for the North Musi Rawas Resort Police. The researchers also found that although e-ticketing improves traffic efficiency and compliance, there are technical constraints such as internet signal disruptions and manual administrative procedures that need to be addressed. And there are obstacles. This application makes it easier to identify violations and deters offenders, but technology and administrative integration must be improved to optimize its benefits.

Village Financial Management Through Good Governance: Challenges Faced by Village Governments in Managing Village Funds

Ahmad Suprastiyo — 2025-09-14

The purpose of this study is to analyze the financial management model of villages through the principles of good governance. The research methodology uses a qualitative method with a case study design, data collection through observation techniques, in-depth interviews, and document analysis. Data validity is ensured through triangulation of sources and data collection methods. The research informants consist of 17 individuals, including the Village Secretary, Village Treasurer, Village Council, Village Consultative Body, Department of Village Community Empowerment, Inspectorate, and Village Community. Data analysis includes data collection, data display, data condensation, and conclusion drawing/verification. The research findings indicate that accountability is in place, but it is not accompanied by a strong commitment from the Village Head. Community participation focuses on the results of development rather than monitoring or supervising budget use. The use of the village website for financial transparency is still minimal. In terms of the rule of law, there is still non-compliance with regulations in village financial management, necessitating the concept of preventive oversight. The limitations of this study are related to the key informant, the Village Head of Kapas, who could not be interviewed due to legal proceedings, and the study did not include aspects of equality, vision, strategy, responsiveness, and consensus-oriented principles in village financial management. These limitations can serve as recommendations for future research. The implications of this study are the development of concepts for financial management in village governance in Indonesia

Transformational Leadership Practices with Principals Dual Roles in the Age of Education 4.0

Mohammad Faizal Al-Ghozali — 2025-09-14

This study aims to explore the practices of transformational leadership implemented by the principal, who concurrently holds the role of a guidance and counseling teacher at SMPN 3 Cikembar, within the context of Education 4.0. The main focus of this study is to understand how these leadership practices are implemented, the factors that support their success, and their impact on the school's readiness to face digital challenges and educational innovation in the era of 4.0. This research uses a qualitative approach with a case study method, involving the principal, teachers, and students as key informants. Data collection techniques were carried out through observation, interviews, and documentation. The results of the study show that the principal applies seven forms of transformative leadership, including modeling, inspiration, giving appreciation, supporting creativity, discussion forums, empathy for school members, and digitizing learning. The success of these practices is supported by personal commitment, a background in guidance and counseling, the ability to handle multiple tasks, and collegial support from teachers. In conclusion, humanistic-based transformative leadership can create a collaborative and adaptive school environment. This study recommends ongoing training/workshops, inter-school collaboration systems, and a humanistic approach to educational leadership to effectively address the challenges of the 4.0 era.

The Influence of Service Quality on Satisfaction in Shaping Patient Loyalty Herlina Kasih Hospital Sorong

Rana Rudianana — 2025-09-14

This study aims to analyze the effect of service quality on patient satisfaction and its implications for loyalty at Herlina Kasih Hospital, a semi-urban health facility facing increasing competition. Service quality was examined comprehensively through the five SERVQUAL dimensions: tangibles, reliability, responsiveness, assurance, and empathy. A quantitative research approach was applied using purposive sampling, with 116 patients who had visited the hospital more than four times and were aged 16 years or older. Data were collected through structured questionnaires and analyzed using path analysis after passing classical assumption tests to ensure validity and reliability. The results show that all SERVQUAL dimensions significantly influence patient satisfaction, with empathy emerging as the most dominant factor. Furthermore, service quality has both direct and indirect effects on patient loyalty, where satisfaction acts as a significant mediating variable. This finding indicates that loyalty is not merely shaped by perceptions of service but is strongly determined by the level of patient satisfaction. The study concludes that improving hospital services requires a holistic, patient-centered approach that integrates personal interaction and technological innovation. By strengthening service quality across all dimensions, hospitals can enhance patient experiences, build long-term loyalty, and create a sustainable competitive advantage in the healthcare sector.

Analysis of Customer Relationship Management (CRM) Service Quality at the Surabaya City Population and Civil Registration Office

Aisiah Cici Faridah — 2025-09-14

This study aims to analyze the quality of Customer Relationship Management (CRM) services at the Population and Civil Registration Service (Dispendukcapil) of Surabaya City based on five dimensions of service quality according to Zeithaml: Tangibles, Reliability, Responsiveness, Assurance, and Empathy. By conducting this study, it is expected to obtain a comprehensive picture of the strengths and weaknesses of the CRM services implemented, as well as provide strategic recommendations for improving public services in the future. The approach used is descriptive qualitative with data collection techniques through interviews, observations, and documentation. The results of the study indicate that the CRM services of the Surabaya City Dispendukcapil have provided good and diverse services, both online through social media, applications, email, and call centers, as well as offline at the Public Service Mall (MPP). In conclusion, the quality of CRM services at the Surabaya Dispendukcapil is classified as good with a high commitment to inclusive and technology-based public services. However, increasing technical capacity and system responsiveness is still needed to maintain the sustainability of optimal services.

Portrait of Public Policy Formulation on Local Taxes in Bekasi City

Michael Kusuma — 2025-09-29

This research aims to analyze the implementation and obstacles in the public policy formulation of local tax regulations in Bekasi City. Employing a descriptive qualitative method with a case study approach, data were collected through interviews with purposively selected policy-formulating informants and analyzed using the Miles and Huberman interactive analysis model. The research results showed that the policy formulation process went through four stages (problem identification, policy agenda, alternative selection, and policy determination) but was marked by four main obstacles: time management, incompetence of human resources, differing actor agendas, and prevailing rules and procedures. This research contributes empirical evidence on how contextual factors, such as legal deadlines and local political dynamics, can impede policy formulation at the regional level, offering practical implications for local governments to improve management capacity and institutional coordination.

E-Government and Bureaucratic Reform: A Study in the Regional Government of West Nusa Tenggara

Hidayatullah Hidayatullah — 2025-09-29

This study aims to analyze the implementation of e-government as part of bureaucratic reform at the local government level. The research method used is qualitative and uses NVivo 12 Plus to analyze the data. The results show that implementing e-Government in West Nusa Tenggara (NTB) Province has shown significant progress as an integral part of bureaucratic reform. Various digital platforms such as NTB Satu Data, NTB Care, SIPD, and SPBE-based services have successfully increased efficiency, transparency, and accountability in governance. The increase in the SPBE index value nationally and through internal assessments demonstrates a strong commitment from the local government to building an integrated digital government system that is responsive to public needs. NTB continues to encourage digital transformation with various strategies such as ICT training for civil servants, strengthening networks and data centers, and developing artificial intelligence-based applications. This step proves that digitalization is focused on providing public services and enhancing the internal capacity of the bureaucracy. NTB has positioned e-Government as a strategic instrument in realizing a more adaptive, professional, and participatory bureaucracy. By maintaining this positive trend and overcoming existing obstacles, NTB has great potential to become a model for best practices in digital government implementation in Indonesia, while accelerating the achievement of the vision of a clean, effective, and serving national bureaucratic reform.

The Influence of Work Motivation on the Performance of Security Employees at Light Rail Transit PT. Kereta Api Indonesia Division III, Palembang City, South Sumatra

Rahmawati Rahmawati — 2025-09-19

This research was conducted with the aim of testing and analyzing the influence of work motivation on the performance of security employees at the Light Rail Transit (LRT) in South Sumatra. The variables in this research are work motivation and employee performance. The sample used was 100 South Sumatra Palembang LRT security employees with a sampling technique using cluster sampling. The primary and secondary data used in this research are primary and secondary data. The research method used was quantitative, and the data collection method was questionnaires and documentation. The test equipment used is SPSS version 26, and Amos version 20, with the data analysis techniques used are simple linear regression analysis techniques, t test, and coefficient of determination. The results of this research work show that work motivation influences the performance of South Sumatra LRT security employees. From the results of the research explained in the previous chapter, it can be concluded that the Work Motivation Variable (X1) influences the performance of South Sumatra LRT Security Employees. This is proven by the research results with a calculated t value of 26.339 > t table 1.660 and a significance value of 0.000 < 0.05 with an influence level of 95%.

The Role of Local Wisdom in Optimizing Marine Resources to Increase the Economic Income of the Ujong Pancu Aceh Besar Community

Lisa Agustina — 2025-09-29

Ujong Pancu is a coastal area with abundant marine resources and high fishery potential, as well as marine biodiversity that is a source of livelihood for the local community. The purpose of this study is to observe and analyze the role of local wisdom in maintaining sustainable nature conservation, which has a direct impact on the community's economic income. This study uses a qualitative research method with a descriptive analysis approach. Data sources were obtained from observations and interviews with the community in Ujong Pancu. The results of the study show that local wisdom plays an important role in the lives of the people of Ujong Pancu. They still strongly uphold local values in preserving nature. Forms of local wisdom include the khanduri laot tradition, panglima laot, and respect for Islamic sharia law. The application of local wisdom also impacts community economic growth through the utilization of marine resources, such as fish catches, shrimp farming, marine tourism, and small and medium-sized businesses based on processed marine products.

Strengthening the DPD RI Institution: Strengthening Regional Independence and the Bicameral System in Indonesia

Fuad Putera Perdana Ginting — 2025-09-28

The purpose of this study is to explain the critical role of strengthening the institutional framework of the Regional Representative Council (DPD RI) in strengthening regional independence, particularly regarding the minimal authority of the DPD based on the constitution, namely proposing draft laws related to regional interests, and participating in discussions. This is, of course, not the basic authority of the parliamentary institution, but only a derivative of the authority of the DPR, which means the DPD is not a complete legislative institution because it does not have the authority to make final decisions in the political process. This research methodology is qualitative with descriptive analysis. The results of this study explain the institutional position of the DPD in the Indonesian constitutional system, the strengthening of the bicameral system, and the idea of amending the 1945 Constitution to strengthen the position of the DPD. Constitutional breakthroughs to improve the position of the DPD are essential because, since the DPD was established, there has been no breakthrough in its institutional function. Strengthening the function of the Regional Representative Council (DPD) through the fifth amendment to the 1945 Constitution is expected to optimize regional autonomy as an anchor of development and national integration. Therefore, it is also necessary to build the desire, togetherness, and will of stakeholders, such as political parties, the House of Representatives (DPR), the Regional Representative Council (DPD), academics, and the community, to realize the noble ideals of developing a more advanced, effective, and equitable Indonesia.

Strategies for Strengthening Public Engagement in Monitoring Integrity Zone Development as an Effort to Achieve Good Local Governance

Lusi Puspika Sari — 2025-09-30

This study aims to analyze strategies for strengthening public engagement in monitoring the development of integrity zones as an effort to improve local governance. A qualitative approach was employed through in-depth interviews and documentary analysis, with research conducted in Solok City and Padang Panjang City, West Sumatra Province. The findings indicate that public participation in monitoring integrity zones remains limited and largely relies on informal mechanisms. Traditional leaders play a crucial role in disseminating information and encouraging compliance with integrity policies, although their involvement is not yet fully supported by a strong legal framework. Strengthening their role through formal regulations could enhance the effectiveness of public participation. Moreover, broader community involvement has the potential to reduce corruption, promote transparency, and reinforce accountability in local governance. This study contributes by providing empirical insights into how local social structures can be leveraged to support public oversight and by offering practical recommendations for policymakers to enhance governance through the synergy between formal and informal actors.

Dynamics of Poverty Reduction in the Era of President Joko Widodo

Sifa Yunizar — 2025-09-29

Permasalahan kemiskinan telah menjadi isu sosial yang akan selalu hadir dalam setiap negara. Khususnya di Indonesia, meskipun sejumlah kebijakan telah dibuat untuk menurunkan tingkat kemiskinan, namun dalam pelaksanaannya masih terdapat kendala yang belum dapat diatasi. Pendekatan studi kasus Creswell dengan metode kualitatif dijelaskan untuk menguraikan permasalahan kolaborasi suprastruktur politik dalam mengatasi persoalan kemiskinan di Indonesia. Teori yang digunakan yaitu suprastruktur politik dari Almond and Coleman, dan Kemiskinan dari Amartya Sen. Temuan penelitian mengungkapkan bahwa permasalahan pengentasan kemiskinan muncul karena minimnya koordinasi antar lembaga yang dipicu oleh ego sektoral, sehingga pelaksanaan program-program pengentasan kemiskinan tidak mencapai hasil yang optimal. Temuan analisis mengenai hubungan kerja sama suprastruktur politik dalam penanggulangan kemiskinan di Indonesia adalah: 1) Ketidakselarasan kerja sama antar lembaga suprastruktur politik dalam mengatasi kemiskinan; dan 2) Kompleksitas birokrasi yang berlarut-larut menyebabkan kesulitan para aktor suprastruktur politik dalam mengambil keputusan yang tepat dan efisien. Sementara itu, situasi kemiskinan di Indonesia mencakup beberapa permasalahan seperti: 1) Keterbatasan sumber daya pada suprastruktur politik yang menghambat kapasitas masyarakat; dan 2) Penurunan partisipasi masyarakat akibat ketidakpuasan terhadap pelayanan yang diberikan oleh suprastruktur politik.

Political Recruitment of the Prosperous Justice Party in Determining Legislative Candidates for the 2024 Election in Pontianak City

Vini Olivia Andriani — 2025-09-29

The Prosperous Justice Party (PKS) is one of the parties participating in the 2024 Legislative Election in Pontianak City. Political recruitment, particularly in the recruitment of legislative candidates, is crucial for the party's continued success in participating in the Legislative Election. In its recruitment process, the Articles of Association (AD-ART) serve as the primary foundation for the PKS Party in conducting its political recruitment. This study aims to determine the political recruitment process carried out by the PKS Party in determining its legislative candidates for the 2024 Legislative Election in Pontianak City, and whether it complies with the AD-ART. The research method used in this study is a qualitative descriptive research method. The results of this study indicate that the recruitment process uses an open and closed recruitment system. The open recruitment process carried out by the PKS Party is generally aimed at all Indonesian citizens who have the interest and potential to become legislative candidates without exception. Meanwhile, the closed recruitment process is specifically for cadres who have been fostered and the party structures who then nominate themselves for legislative candidates. In the process of determining its legislative candidates, the PKS Party considers the quality, capacity, potential, and track record of each candidate. Apart from that, in the legislative candidate recruitment process, there was 1 point that was not implemented in accordance with the PKS Party's Articles of Association/Bylaws in its recruitment process.